The least we can say is that the release of Overwatch 2 has been eventful for Blizzard. Nothing to do with the first part that had been accompanied by congratulations from the community, ready to forgive him the problems of youth on the altar of his passion for the FPS.
After long queues and DDoS attacks, Blizzard has to deal with player complaints about the F2P business model. It’s hard to know what’s going on inside Irvine’s walls, but the developers are certainly reading carefully the sometimes violent words written by players on official forums and community sites.
After Diablo Immortal this summer, it’s Overwatch 2’s turn to be criticized for the prices charged in its in-game store. Some players will say that the studio sells its products at the prices it wants, but others point to the alleged illegality of certain offers.
In recent days, Blizzard launched the Halloween event and took the opportunity to put new skins and packs online for the heroes and heroines of OW2. Let’s take the example of the witch Lot Kiriko that you can see in the screenshot below. She sells for 2,600 Overwatch Coins instead of 3,700, a 29% discount.
However, this discount is not for everyone. Why ? Well, it’s pretty simple. In several European countries, including Germany, France and Belgium, there is a law on price reductions:
When a company announces a price reduction to the consumer, it must also indicate the previous price applied during the 30 days prior to the application of the price reduction. The previous price, or reference price, is the lowest price that the company charged during the thirty-day reference period. (see source)
It should be noted that for products sold for less than 30 days, as is the case here, the reference period changes to 7 days instead of 30. However, in the case of Overwatch 2, Halloween products have been put to the sale with an instant. discount. This is where it gets stuck because this bundle, or the products that make it up, have never been sold at full price. This can give the consumer the impression that they are receiving a discount when this is not the case.
According to Blizzard, this is not a problem. Here are the explanations from the study:
Package price comparison is based on the price of each individual item. For all items that are not offered individually, the comparison is based on the price of similar items offered individually for the same levels and categories.
In other words, the 29% discount displayed on the Kiriko Witch Pack is based on the unit price of similar items. A legendary appearance thus charges 1900 Overwatch points. The calculation allows to reach 3700 pieces, which drops to 2600 with the discount.
According to some users, Blizzard is within its rights and clearly shows that the price is based on the price of similar items. Therefore, the discount would have the right to be displayed. For others, here we are talking about a new product, the components of which are not available separately, so the discount has no right to exist.
This is quite a complex subject and would certainly require the opinion of an expert on the subject. Laws are sometimes subject to interpretation, not to mention that in this case, you’re buying Overwatch currency that you then redeem for skins, tickets, charms, and more.
Several players have confirmed that they have filed complaints in Australia and Germany, so it will be interesting to see if consumer protection agencies take an interest in the matter in the coming weeks and months.
#Players #Question #Legality #Overwatch #Store #Discounts